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Customers are required to give full information for order processing. Failure to do so will result in a delayed or non process. Submission of incorrect information resulting in non-delivery will incur a re-delivery charge.
Adwera Skincare believe in customer confidentiality and will never pass details to any third parties. Please note that courier services will need your contact details for delivery.
We accept all payments from debits and credit cards. Payments will need to be processed before the products will be sent out.
For companies collaborating with us, payments will need to be made by the due date provided on the invoice.
Standard delivery takes up to 5 days and the charge will depend on the city or country. We usually deliver within 3 working days but at peak times may extend to 5 days. Should any further delay occur you will be notified via your contact details.
We ensure that all of our packaging of products are packaged effectively in order to be delivered to you without damage. However, should any damage occur please send a photograph of the damage so that it can be sent to the courier service.
We aim to have your products delivered to you within 3-5 days and ships to numerous countries.
Our products are naturally made and do not contain any harsh chemicals but we recommend a patch test. All of the ingredients used to make the products are listed on the product label and website. Please do not use the product if you have allergic reactons to any of the ingredients.
We will not be be held responsible for any misuse of our products. All of the ingredients are listed on the products and our website. Please contact us if you are concerned or have an enquiry about a certain ingredient or product.
Items can be returned in its original condition within 14 working days. We suggest you keep your invoice provided so that the item can be refunded of the purchased price. Items that have been used or opened will not be accepted for a refund. You will be charged for the delivery of the item to be sent back to us by your courier service. This does not affect your statutory rights.
We reserve the right to change our terms and conditions. Placing an order with us constitutes your acceptance of our terms and conditions.